Support Policies for Free Software:Support for free software is limited to web support (FAQ and KnowledgeBase Articles) only. There is no email support available for free software. FREE Support Resources and Minor Program Revision Updates (Free Services) are provided as a courtesy to our valued users.
Our Support Staff stands ready to assist you whenever possible, however, we reserve the right to suspend and/or revoke access to FREE Services to any user(s) that in our sole discretion violates our Intended Use Policy or exhibits offensive/rude behaviour on our public forums and/or toward our Support Staff. All of our software products are currently offered as downloadable products only. The purchasing process involves simply downloading and installing the EVALUATION versions of each applicable product onto the computer you intend to utilize, giving them a good test drive (evaluation), and when ready to purchase, simply return to our website and complete the fast and fully secure online purchase process.Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions to Activate your new Software.
Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions to Activate your new Software.Important!!!E-mail systems today are using more and more filtering schemes to try to keep spam out of their users' inboxes. Sometimes they accidentally filter the e-mail that you want to receive. In many cases you are NOT notified, and neither are we, that e-mails from Karaokeware didn't get through.Therefore, if you have not received your instructions in your Email Inbox within a few minutes, Check your SPAM folder.For more information, please refer to the following Knowledgebase Article: White-Listing (Allowing) Karaokeware Software related E-Mails. Your Purchase Receipt and Activation Instructions are sent immediately following the successful completion of your online purchase transaction!IMPORTANT!!!E-mail systems today are using more and more filtering schemes to try to keep spam out of their users' inboxes.
Sometimes they accidentally filter the e-mail that you want to receive. In many cases you are NOT notified, and neither are we, that e-mails from Karaokeware didn't get through.Therefore, if you have NOT received your Purchase Receipt or Activation Instructions within your Email Inbox within a few minutes, Check your SPAM folder.For more information, please refer to the following Knowledgebase Article: White-Listing (Allowing) Karaokeware Software related E-MailsFor further assistance you may Email our Sales Department at or dial +1 (954) 239-7202 on weekdays between the hours of 9am to 1pm EST and we'll be more than happy to assist you. Yes absolutely!All of our software products are currently offered as 'downloadable' products only and you may simply download and install the 'Evaluation' versions of each applicable product onto the computer you intend to utilize and give them a good test drive (evaluation) prior to purchasing.When ready to make your purchase, simply return to our Website at and complete the fast and fully secure online purchase process.Immediately upon the successful completion of your online purchase transaction you'll be provided with your simple and convenient product activation instructions. Software Revisions/Upgrade Policy:. Minor Program Revisions will be provided for free download to registered users of the applicable MAJOR version. MAJOR version upgrades will be provided free of charge to all registered users that purchased the previous MAJOR version within 60 days prior to the release of the latest MAJOR version. Significant discounts are available to all other registered users of previous MAJOR versions toward upgrading to the latest MAJOR version.
Other updates will be available at special pricing directly from Karaokeware. Trial software includes email and on-line support for the duration of the trial period. Support for free software is limited to self-service support resources(FAQ, Knowledgebase) only. There is no email support available for free software.NOTE: This information may also be found on the Support Page of our Website from the Software Revisions tab 'under the topic' Software Revisions/Upgrade Policy.
CompuHost RELIES on Screen Coordinates for the Secondary 'Lyrics' Screen as normally provided by the installed video device (Video Card).By Default: While launching, CompuHost requests the Secondary Screen Coordinates and automatically positions the Secondary 'Lyrics' Screen accordingly.Unfortunately, in very few cases, the installed video device errantly or inaccurately reports the required screen coordinates and therefore may result in the improper positioning of the auxiliary window. In these cases, it may be necessary to disable automatic positioning and manually position the window. Please refer the the following Knowledbase Article. You may absolutely move the Software to a new/different computer.Please be reminded that per the End User License Agreement (EULA) agreed to during the initial installation, you are allowed to activate CompuHost on up to TWO computers.
Yes absolutely!CompuHost fully supports playback of standard Audio CD, Karaoke CD+G, Karaoke VCD and Karaoke SuperCDG discs as well as Audio+G Karaoke files (MP3+G etc.) stored on portable media devices (USB Flash Drives etc.).For Step by Step instructions on how to play song files directly from a physical CD, CD+G, VCD or SuperCDG disc, please refer to the following Knowledgebase Article.For Step by Step instructions on how to play song files directly from a flashdrive or any portable media device, please refer to the following Knowledgebase Article. CompuHost is currently compatible with Windows Operating Systems ONLY (Windows XP, Vista, 7, 8, and 10).Explanation:Mac utilizes what is called 'Boot Camp' which allows Mac User's to run Windows Operating Systems on Mac Systems. Additionally, third party companies also make applications that allow for Windows to be utilized on Mac Operating Systems. While it may be possible to 'run Windows' on a Mac and utilize CompuHost on that Windows Operating System, we simply cannot 'recommend' doing so because the application is designed specifically for use on a 'PC computer' installed with a default Microsoft Windows Operating System (set to factory settings).For more information on CompuHost's Minimum System Requirements, please refer to the following Knowledgebase Article below. Software Revisions/Upgrade Policy:.
Minor Program Revisions will be provided for free download to registered users of the applicable MAJOR version. MAJOR version upgrades will be provided free of charge to all registered users that purchased the previous MAJOR version within 60 days prior to the release of the latest MAJOR version.
Significant discounts are available to all other registered users of previous MAJOR versions toward upgrading to the latest MAJOR version. Other updates will be available at special pricing directly from Karaokeware. Trial software includes email and on-line support for the duration of the trial period. Support for free software is limited to self-service support resources(FAQ, Knowledgebase) only.
There is no email support available for free software. You won't find a friendly or more supportive staff, thank you for all your help.HENRY W.CompuHost is the absolute best Karaoke Hosting Software on the Market, Period! Thank you Karaokeware for both creating CompuHost and providing support that is unmatched in this Industry. You have a customer for all time.PATRICIA G. TUCSON, AZBest Karaoke Software you can buy with absolutely no equivocations!THOMAS M. SAN FRANCISCO, CAI called and actually talked to a live Sales Rep who was Knowledgeable, gave great service, had a positive helpful attitude. Great service, great products, great company need I say more.
Thanks!ROGER S. PITTSBURGH, PAFirst to make a fair comparison CompuHost does everything every other Karaoke software program does, but BETTER and then does WAY MORE! I tell everyone looking for Karaoke software that there is only one option and that is Compuhost. No one else compares (Mtu.
I mean no offense to the other guys, but I tell my friends this, download the evaluation software of all the karaoke software you can find and put them all to the test. At the end of the day there is always only one winner standing, Compuhost! Thanks you guys for all the hard work you put into your software, my performers thank you too. You are the Best!HANK C.
SAN DIEGO, CAYour guys are golden. My wife is so happy I will get a great big Kiss when she gets home. Thank You Very MuchDENNIS M. LOUISVILLE, KYI believe I started with CompuHost in 2002 and have used it ever since! They've incorporated ideas and suggestions I submitted into the hosting software and have always had great tech support whether it be phone call or an online submission. I've tried the other hosting programs out there because another KJ/DJ said to try it, but i have always gone back because the other hosting programs out there are just not a complete package like CompuHost!BEN K. LEWISTON, IDI have all of your products, everything works amazing and any time I have needed assistance u guys have been there whether by phone or email.
If only all companies cared for their customers as you do. Most Sincerely, God BlessDAN F. ROCKFORD, ILI would like to thank the CompuHost support team for their tireless efforts in assisting me. They went above and beyond what they should have to help me and I wouldn't have been able to do it without them. Thank you guys so much for truly caring about your customers.TERENCE P. LAUDERDALE, FLIf you're using any other Software as a professional KJ other than CompuHost; you are not a professional. You can take that to the bank!
I have been doing Karaoke over 20 years and I've seen it all, better Karaoke Software does not exist.Seriously I send my best,Bart K.BART K. LAFAYETTE, LAI am a professional KJ. I do this for a living and my family depends on me to bring home the bacon, which means I have to have the best to not only compete in today's market, but to stay on the cutting edge of technology so that I can bring the very best experience to my singers and to my show. I have personally tested and or used every karaoke software on the market and there is not one karaoke hosting app that comes close to what CompuHost has to offer and you guys are always coming out with new features and functions that improves my shows.
I am sending out a very special thanks from me and my family to the team at Karaokeware Incorporated. Your team and software is truly the best, not to mention the outstanding Support you have provided me over the years as well.
Thank you again and God Bless you.SUZANNE E. SAN ANTONIO, TXNot only do I love that CompuHost is a US based company, but the sales people were so friendly and answered all of my questions. In an era where it seems you always get a computer recording or someone is just trying to get you off of the phone for a quick sale, my experience was so refreshing. Thank you to the sales team for taking the time to answer all of my questions, you guys are simply awesome!BOBBI C.
NASHVILLE, TNI had surgery on my hand and it was so hard for me to type. They primarily provide support through email correspondence and in the past it had always been easy, but because of my hand it was just so difficult to type. I asked if someone could please contact me by phone because of my situation and what do know, I not only go a call back, but they were so helpful. Sometimes you find yourself in a tough spot in life and it is so nice to know that a there is a company out there that is willing to go out their way and go that extra mile to help a customer in need. Thank you so much!JOHNNY E.
CEDAR RAPIDS, IAMany thanks for Software that is so great. Me and my mates can't get enough karaoke!Best Regards,ChristopherCHRISTOPHER K MACCLESFIELD, UKCDGRip is the best CDG ripping utility ever and it's 'FREE'! Thanks you guys!KALEB R. SANTA FE, NMI am so impressed with all of your products and especially CompuHost. The feature list outmatches every competitor on the market. All I can say that any one looking for Professional Karaoke Software should be using CompuHost!!!KORY L.
CHARLOTTE, NCYou guys Rock!KELLEY K. ORLANDO, FLAmazing Job you guys are doing over there! I love CompuHost and with the addition of SongBooks Online WOW! What will guys develop next!
I can't wait!FRANTZ T.With CompuHost can play a karaoke disc, a video karaoke disc, a supercdg and it allows me to play from a flash drive. My performers can bring in their own selections and I can play them without a hitch in the show, smooth as silk. This Software is TERRIFIC!!!LANCE O.
COLORADO SPRINGS, COI used Hoster for many years, but I finally wanted to use the best. For those of you who don't know Hoster uses a specialized format called KMA that can only be utilized in their application. In my opinion they do this so that if you decided to go with another application you may change your mind because of the hassle of having to 're-rip' all of your song files.
Anyway, as I said I wanted to go with the best and if you don't know who the best is. Surprise it's CompuHost. Using their File Converter I was able to easily convert my KMA files into an MP3+G format which is now the industry standard for digital karaoke tracks. I have been using CompuHost V3 since its debut in early December of 2015. I say you can drive a Honda or a Maserati. I choose the Maserati.
Thanks for all the great software and support.MICHAEL S. BROOKLYN, NYI have been a Compuhost user since version 1.5 compuhost has never disappointed or left me wandering why I purchased the program. Compuhost has been very reliable and easy to use. Tech support when needed is outstanding. I have used the competitors software and would recommend Compuhost over all others.JIM B. CENTRALIA, WAWhat will you guys come up with next?
I can't wait haha! Keep bringing on the fun!MARLENE K.
SACRAMENTO, CAI can't believe my performers can send me their songs requests from their phones. This is so awesome I can't really put it into words. So I just say thank you.BARBARA R. SALEM, ORI had so many CAVS discs I thought it would take forever to get the songs onto my computer. The SuperCDG Converter was so simple, easy and fast I couldn't ask for more. Great piece of software, you guys really know what you doing.
Thanks so much.AARON G. FORT WAYNE, INYou can call and talk to a real person and get real answers! Love it, thanks!With much appreciation,JennyJENNY T. DETROIT, MII've used Compuhost for over 10 years, I've also recommended it to family and friends that have also purchased this top hosting program.
If you need quality karaoke hosting software look no further.RUJAY B.There is no other choice. Been a karaoke host since 1991 and a CompuHost user since V1. V3 is amazing and Songbooks Online is a gift from above. When a client asks me if I have a list of my karaoke songs I just have them how to download the free app and enter my SHOW ID. Then they can view my entire karaoke library from ANYWHERE IN THE WORLD!! Combine Songbooks Online with the Karaoke Kiosk on an event and you have an unbeatable combo for requests.
With no bulky books!!JOHN Z. HANSON, MATop notch company from the products, from the services to the sales and support, simply a company that is 'run' right. Thanks to all at your company I will be a customer for life.BRIAN F. JERSEY CITY, NJThe new SongBooks Online features are outstanding.
Now we as hosts can receive TIPS from our performers! I made $75 in tips just the other night through the app.
You guys seriously are a godsend, thank you so much for creating such a cool service, my daughter doesn't know it yet, but she will be thanking you too when she gets the gift I originally wasn't going to be able to afford to get her for Christmas. You guys really are the best!With the warmest regards,EmilieEMILIE J. TACOMA, WACompuHost has changed my life. As a KJ I was constantly being forced to use products that didn't live up to the hype they boasted, but CompuHost not only lives up to the hype, but surpasses it with flying colors.
Thank you to everyone at Karaokeware. With your products on the market it is absolutely surprising that the other companies can even stay in business.FRANK T. CINCINNATI, OHI don't do this professionally, just for fun.
But I can honestly say that their isn't a better product for karaoke on the market. Seriously such an amazing piece of software, me and my family spend hours on the weekend singing. Being able to spend such quality time with my family doing something that is so much fun is just such a blessing. Thank you for creating CompuHost and helping me bring my family together.
God Bless everyone at KaraokewareROBERT T. DALLAS, TXI just found my original Compuhost install disc. Version 1.76.03This software has exceeded my every need for hosting a professional karaoke show.I firmly believe in this product and I am a lifetime customer.CHRIS B. RINGGOLD, GABeen using this software for 5yrs. Never a problem. It's the bestBRANDON B.
SHERRILLS FORD, NCThis software is so easy to use. Me and my family sing a few songs every night after dinner and is much fun. My daughter loves how she can set how many songs she can play per performance so she can sing 3 songs in a row before her sisters get a turn. We do not use professionally just for fun, but so terrific and easy to use, thank you.JORGE GONZALEZ DURANGO, MXPreviously I used Karma and (comment redacted for public viewing). Now with CompuHost I finally have a real Professional piece of software that allows me to run a 'REAL' Professional Show! Thank you guys at Karaokeware and keep up the great great work.Respectfully,GuyGUY P.
TULSA, OKI love the AutoPlay Controller as I can preset everything and let the show take care of itself, maybe the single greatest feature I have seen, also thanks for all your tireless efforts in assisting me all these years.JACOB D. RED DEER, AB CANADA. Exciting New DJ/FillerTunes Console!Host DJ quality dance sets and/or utilize the Advanced AutoPlay feature to FULLY automate audience pleasing Audio/Visual presentations between Karaoke performances!Adds Support for Music Video Playback between Karaoke Performances!That's RIGHT!
Now you can load your DJ/FillerTunes Playlist with a variety of Audio and Video files and let CompuHost V3 automatically handle the mixing for you! Entrance your audience with the industry's most advanced Audio and Video blending and transition capabilities!New 'Up Next' Video Text Overlay!!Announce the Next Performer to the Stage even when entertaining your audience with Music Videos!Updated User Interface with On-The-Fly Back-lighting Control!!Choose the onscreen back-lighting that best suits your environment!Supports the New and Revolutionary Songbooks Online Remote Songbook Search and Request Submission System!Imagine NO MORE messing with printed Songbooks! Offer your audience the incredible convenience of Searching and Submitting their Song Requests right from their Smartphone or Smart Device (IOS/ANDROID)!For more information on the Revolutionary New Songbooks Online pleaseFully Optimized for the modern Windows Operating Systems including the latest Windows 10!CompuHost V3 takes full advantage of the unique visual and performance capabilities of each Windows version! Supports Windows XP, Vista, 7, 8, 8.1, and 10.CLOSE. Please be reminded that the CompuHost V3 Evaluation version MUST be installed on a computer with an already installed and fully activated CompuHost V1 or V2 license. If during startup, CompuHost V3 is unable to find a valid and fully activated CompuHost V1 or V2 license, the menu item will not be available.GEN-I License Key (Dongle) UsersIf utilizing the older GEN-I Licensing Model whereby a plugin License Key (Dongle) is required, please ensure you have installed the 'HYBRID' version of CompuHost V3 supporting the GEN-I License Key, available by and that you have the License Key plugged in and initialized prior to launching CompuHost V3.